Lesson Plan: Customer Service – The Cornerstone of Restaurant Operations (https://txcte.org/resource/lesson-plan-customer-service-%E2%80%93-cornerstone-restaurant-operations)

/sites/default/files/styles/resource_icon_small/public/resources/icons/09_HT_cmyk_300px-Icon_19.png?itok=jBILXjx3

Lesson Plan: Customer Service – The Cornerstone of Restaurant Operations

Resource ID
19815
Grade Range
9
10
11
12
Institutional Organization
Stephen F. Austin State University

Sections

Description (https://txcte.org/resource/lesson-plan-customer-service-%E2%80%93-cornerstone-restaurant-operations#paragraph-32520)

Description

In this lesson, students will outline solutions and improvements to services that impact the customer.

Download the lesson plan (https://www.txcte.org/sites/default/files/resources/documents/Lesson%20Plan%20Customer%20Service%20%E2%80%93%20The%20Cornerstone%20of%20Restaurant%20Operations.docx)

Scroll to the related items section at the bottom of this page for additional resources.

 
Resources
Videos

No videos.

Documents
Lesson Plan Customer Service – The Cornerstone of Restaurant Operations.docx (https://txcte.org/sites/default/files/resources/documents/Lesson%2520Plan%2520Customer%2520Service%2520%25E2%2580%2593%2520The%2520Cornerstone%2520of%2520Restaurant%2520Operations.docx)
Customer Service.pptx (https://txcte.org/sites/default/files/resources/documents/Customer%2520Service.pptx)
Customer-Reviews-Comments-and-Concerns-Solutions.pdf (https://txcte.org/sites/default/files/resources/documents/Customer-Reviews-Comments-and-Concerns-Solutions.pdf)
Customer-Reviews-Comments-and-Concerns.pdf (https://txcte.org/sites/default/files/resources/documents/Customer-Reviews-Comments-and-Concerns.pdf)
Customer-Service-The-Cornerstone-of-Restaurant-Operations-Notes-Key.pdf (https://txcte.org/sites/default/files/resources/documents/Customer-Service-The-Cornerstone-of-Restaurant-Operations-Notes-Key.pdf)
Customer-Service-The-Cornerstone-of-Restaurant-Operations-Notes.pdf (https://txcte.org/sites/default/files/resources/documents/Customer-Service-The-Cornerstone-of-Restaurant-Operations-Notes.pdf)
Rubric-for-Customer-Service-Demonstration.pdf (https://txcte.org/sites/default/files/resources/documents/Rubric-for-Customer-Service-Demonstration.pdf)
Links

No links.

Source URL: https://txcte.org/resource/lesson-plan-customer-service-–-cornerstone-restaurant-operations