Lesson Plan: The Importance of Client Satisfaction (https://txcte.org/resource/lesson-plan-importance-client-satisfaction)

Lesson Plan: The Importance of Client Satisfaction

Resource ID

19923

Grade Range

11

12

Institutional Organization

Stephen F. Austin State University

Sections

Description (https://txcte.org/resource/lesson-plan-importance-client-satisfaction#paragraph-27793)

Description

In this lesson, students will determine how to evaluate client's needs and concerns in order to satisfy customer outcomes. Students will develop and apply appropriate customer service techniques, in preparation for careers in the field of Human Services.

Download the lesson plan (https://txcte.org/sites/default/files/resources/documents/Lesson%20Plan%20The%20Importance%20of%20Client%20Satisfaction.docx)

Scroll to the related items section at the bottom of this page for additional resources.

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Documents

Lesson Plan: The Importance of Client Satisfaction.docx (https://txcte.org/sites/default/files/resources/documents/Lesson%2520Plan%2520The%2520Importance%2520of%2520Client%2520Satisfaction.docx)

The Importance of Client Satisfaction.pptx (https://txcte.org/sites/default/files/resources/documents/The%2520Importance%2520of%2520Client%2520Satisfaction_0.pptx)

Anticipation-Guide-The-Importance-of-Client-Satisfaction.pdf (https://txcte.org/sites/default/files/resources/documents/Anticipation-Guide-The-Importance-of-Client-Satisfaction.pdf)

Client-Satisfaction-Survey.pdf (https://txcte.org/sites/default/files/resources/documents/Client-Satisfaction-Survey.pdf)

Key-Anticipation-Guide-The-Importance-of-Client-Satisfaction.pdf (https://txcte.org/sites/default/files/resources/documents/Key-Anticipation-Guide-The-Importance-of-Client-Satisfaction.pdf)

Note-taking-The-Importance-of-Client-Satisfaction.pdf (https://txcte.org/sites/default/files/resources/documents/Note-taking-The-Importance-of-Client-Satisfaction.pdf)

Providing-Good-Services-to-Clients2.pdf (https://txcte.org/sites/default/files/resources/documents/Providing-Good-Services-to-Clients2.pdf)

Rubric-for-Client-Satisfaction-Survey.pdf (https://txcte.org/sites/default/files/resources/documents/Rubric-for-Client-Satisfaction-Survey.pdf)

The-Impact-of-Good-Client-Satisfaction.pdf (https://txcte.org/sites/default/files/resources/documents/The-Impact-of-Good-Client-Satisfaction.pdf)

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Print (https://txcte.org/node/195311/printable/print)

Source URL: https://txcte.org/resource/lesson-plan-importance-client-satisfaction